Frequently Asked Questions

Lash Extensions

How do I prepare myself before the service? 

Come to your appointment with squeaky clean lashes. The cleaner your natural lashes, the better the glue will adhere to your lashes. Make sure you do not use any oils on your face before your appointment. Lashes should not be overly permed or manually curl at the time of the appointment. Avoid drinking caffeine before your appointment to avoid your eyes from twitching. Bring headphones to help you relax. We love catching up with our clients but you will get the most out of your appointment if you can relax and we can concentrate on making your lashes look amazing.

How do I care for my eyelash extensions? 

At the time of your appointment we will provide you with an after care kit and information on how to care for your lash extensions. The best way to care for your lashes are by washing them DAILY. What causes the lash extensions to shed quickly is oil and buildup of product. Keeping your lashes as clean as possible will make the extension last until your natural lash sheds. You want to brush your lashes at least twice a day to make sure they aren't tangled. Do not use mascara on your lash extensions. Do not pick or pull on your extensions. Avoid heavy eye makeup and creams with oils. Try to sleep on your back to avoid squishing your lashes. Your lifestyle will affect your lash retention and your lashes growth cycle will determine how fast they grow out. Remember to re-book your fills within 2-3 weeks to keep your lashes always looking full and healthy.

Will eyelash extensions damage my natural lashes?  

No! They're completely safe when applied by a trained and licensed professional. We customize every single lash set to maintain the health of your natural lashes, not only for style purposes but to choose weight and lenghts that will keep your natural lashes healthy and thriving.

How long will a set of eyelash extensions last?

When applied by one of our professionals, eyelash extension will last the length of your natural lashes growth cycle. On average we shed 2-5 natural lashes a day. Several things can affect the longevity of the lash extensions such as hormone imbalances, medication, stress, oily skin, makeup, and how well you follow the after care instructions. Refills are required every 2 to 3 weeks to maintaine the look and care for your natural lashes.

Can I wear eye makeup with lash extensions?

We recommend using as little makeup as possible on the eye area for the best retention. Makeup products such as mascara and eyeliner is NEVER recommended. When removing makeup on extensions always use an oil free makeup remover. DO NOT use a makeup wipe on your lash line. The lint from the makeup wipe will get stuck on the lashes or pull on the extensions causing premature shedding. Instead use a cleanser brush and micellar water to break down the makeup, then cleanse with the lash cleanser provided for you at your appointment.

How long will it take to apply eyelash extensions?

The applications time for a classic set can take up to two hours and a Volume/hybrid set can take up to three hours. We aim to cover 100% of your natural lashes. If you have thinner/sparse natural lashes then the time may be shorter!

Korean/Keratin Lash Lift

What is a lash lift, and which one is right for me?
A lash lift curls and lifts your natural lashes from the root, so they look longer, fuller, and more open without extensions or daily curling. We offer two techniques, each with its own look. The Korean Lash Lift uses a faster processing time and a distinct technique to sweep lashes upward for a bold, dramatic, wide-eyed result. The Keratin Lash Lift is the traditional method, processing more slowly to reshape the lash into a beautifully lifted, softer curl that looks effortlessly natural. Choose Korean for maximum lift and drama, or Keratin for a polished, natural finish. Not sure? Your artist will assess your lashes and help you decide at your appointment.

How long does it last, and when should I rebook?
Both lifts typically last 8 to 12 weeks, softening gradually as new lashes grow in. We recommend waiting until your previous lift has fully grown out before booking again. Every client's lashes grow on their own cycle, so many are ready between 8 and 12 weeks, while others may need a little longer. Waiting keeps your lashes healthy and gives you the best result each time. If you're unsure, your artist can check your lashes and tell you when you're ready.

How long is the appointment?
Plan for up to an hour and a half. The Korean Lash Lift processes a bit faster, so it is usually the shorter of the two appointments. Most of your time in the lash bed is spent relaxing with your eyes closed.

Am I a good candidate?
A lash lift is ideal if you have straight, downward-pointing, or unruly lashes and want a polished, low-maintenance look without extensions, daily curling, or heavy mascara. Both lifts work on most lash lengths, and very short lashes still lift beautifully with more subtle results. Postpone your lift if you have an active eye infection or irritation, recent eye surgery, or are using a lash growth serum with strong active ingredient. If you are pregnant, nursing, or have sensitive skin, let us know when booking so we can talk through your options.

Can I add a lash tint?
Yes. Add a tint to either lift to deepen your lash color from root to tip, so your lashes look defined even without mascara. Tint fades faster than the lift, so we recommend re-tinting monthly to keep your lash line looking dark and defined between lifts.

What is the aftercare?
For the first 24 hours, keep your lashes dry and avoid steam, makeup, and rubbing your eyes so the lift can fully set. After that, return to your normal routine. We recommend applying a nourishing lash serum or castor oil daily to keep your lashes moisturized and healthy between appointments.

Brow Services

What is the difference between Brow Tint and Brow Henna Tint?

Brow Tint is ideal for clients that want to darken their brow hair while Henna & Stain is for clients that want a stronger skin tint and hairs dyed.

If you already have naturally full brows but just want to darken your hairs then brow tint is the better option. If you have thin/sparse brows then the henna or stain is the better option for you since it will leave a strong skin stain and cover those sparse areas more evenly.

How long will eyebrow tint last on me?

The Eyebrow tint can last up to 4-6 weeks on the hair and a few washes on the skin, depending on your skin type and skin care regimen. Brow tint is made to dye the brow hairs to give a bolder/fuller appearance. The tint will leave a skin tint but since it isn't made to tint the skin and only made to dye the hairs, that skin tint will fade very fast. If you're looking for something to last on the skin then Henna or stain is the better option.

How long will Henna or Stain tint last on me?

The Henna/stain can last up to two weeks on the skin and 4-6 weeks on the hair, depending on your skin type and skin care regimen. The Henna and stain is made to stain the skin giving you a bolder/darker brow appearance for much longer than the brow tint. The Henna is also good for oily skin types. It wil give you the look of perfectly filled in brows that grdually fade with each wash. There is a wide variety or colors for these two services so finding your perfect color match will never be a problem!

What is Brow Lamination and is it the right service for me?

The Brow Lamination is a treatment for brow hairs that grow in different directions, are curly and grow up and away from your face. This treatment will relax and soften your brow hairs allowing you to manipulate the direction that the brow hairs sit. Results can last from 4-8 weeks depending on aftercare. Tinting is included in the service. This treatment can be redone every 6-8 weeks.  If your brow hair wont lay in the directions you want them to and brow gel wont get the job done, then this is the service for you! Tint is included but optional depending on the results you would like.

Can I wax while on acne medication?

We do not advise any client  using Retin-A, Retinol, Accutane, Glycolic or Lactic acid, Salicylic, Adapalene, Avage(Tozorac), Avita, Clindamycin, Differin, Doxycycline, Erythromycin, Isotretinoin, Madifloxicine, Minocycline, Renova, Tazarotene, Tetracycline, Tretinoin to wax as these products are a form of exfoliation. Please stop use of tropical medication 2-6 weeks prior to scheduled appointment. Consult with your dermatologist on appropriate measures to pause medication.

Lash & Brow Service Aftercare

Brow Tint, Henna & Stain Aftercare

Your brow color is designed to last six to twelve weeks on the hairs. Henna and stain also color the skin for up to two weeks. A little care, especially in the first day, keeps your results looking fresh for longer.

For the first 24 hours

• Keep your brows completely dry so the color can fully set
• Skip facials, tanning, and any exfoliating treatments
• Avoid exfoliating products or products with active ingredients on your brows and forehead, since anything applied nearby can travel into the brow area

After 24 hours

• Moisturize daily with a gentle, active-free moisturizer
• Avoid scrubbing or exfoliating the brow area
• Use cleansers without active ingredients around your brows
• Expect gradual fading on the skin with each wash, which is completely normal

The details

Tint is formulated for the hair and offers the strongest coverage for grays. Any tint left on the skin fades within a few washes, since it isn’t designed to stay there. Henna and stain last just as long on the hairs and are also made to color the skin, softening a little each time your brows touch water. How long the skin color lasts ultimately depends on your skin. Balanced, hydrated skin holds color best, while flaking, irritation, or over-exfoliation can shorten your results.

Brow Lamination Aftercare

Lamination lasts six to twelve weeks, depending on your hair type, growth, lifestyle, and aftercare. Because everyone’s brows grow at a different pace, book your next lamination once the previous treatment has fully grown out rather than on a set schedule.

For the first 24 hours

• Keep your brows completely dry
• Leave the nourishing cream we apply in place
• Avoid steam, saunas, tanning, and direct sunlight
• Skip products with active ingredients on or around your brows
• Don’t rub your brows or sleep on your face

After 24 hours

• Brush your brows into place daily
• Apply a hydrating oil one to two times a day (we send you home with castor oil, but any nourishing oil works)
• Treat your brows to a hydrating mask, like a hair mask, every so often
• Avoid drying face masks, harsh actives, over-exfoliation, and drying brow gels
• Be gentle and avoid excess rubbing or sleeping on your face
• Book a monthly maintenance appointment to clean up, trim, and shape

The details

Lamination is a chemical treatment, so your brows need a little extra care to stay healthy and hold their shape. The more hydrated your brow hairs are, the better they’ll look and last. Lamination pairs with either tint or stain (henna isn’t compatible with lamination). Stain holds on the skin a little longer, while tint fades faster. Either way, color softens each time your brows get wet, and the same aftercare applies.

Lash Lift Aftercare

Lash lifts last six to twelve weeks, depending on your natural growth and lash cycle. To avoid overprocessing, book your next lift once your lashes have fully grown out rather than on a set schedule.

For the first 24 hours

• Keep your lashes completely dry
• Don’t sleep on your face
• Avoid saunas, tanning, and direct sunlight
• Keep harsh face washes away from your lashes

After 24 hours

• Apply a small amount of the castor oil we send you home with at least once a day
• Remove makeup gently with micellar water, an oil cleanser, or any remover that doesn’t tug at your lashes
• Use caution with waterproof mascara, which is harder to remove and can dry out your lashes
• Skip the lash curler while your lashes are still visibly lifted
• Refresh your lash tint every three to four weeks if you’d like to maintain the color

The details

A lash lift is a chemical treatment, so your lashes need consistent hydration and gentle handling to stay healthy. Once your lift has noticeably dropped as your lashes grow out, a lash curler becomes safe to use again. If you add a lash tint, it deepens and darkens your natural lashes and softens a little each time they get wet. You’re welcome to come in every three to four weeks for a fresh tint between lifts. This aftercare applies to both our Korean and traditional keratin lash lifts.

Lash Extension Aftercare

Lash extensions should be filled every two to three weeks to keep them full. Appointments booked after three weeks are considered a new full set. Since each extension is applied to a single natural lash, your results depend on your natural growth and shedding cycle.

For the first 24 hours

• Keep your lashes completely dry
• Avoid excessive heat, including steam, saunas, and hot workouts
• Don’t sleep on your face

After 24 hours

• Cleanse your lashes twice a day, morning and night
• Remove eye makeup first with micellar water, then use your lash brush with micellar water to clear the lash line
• Finish with the lash cleanser we provide with your set
• Avoid picking, pulling, or sleeping on your face
• Book fills every two to three weeks

The details

Daily cleansing removes the oil, sweat, skin cells, and makeup residue that build up along the lash line. Clean lashes are the key to great retention. When nothing sits between your natural lash and the adhesive, your extensions bond better and last longer, both now and at every fill. Results vary with lifestyle and personal factors. Frequent exposure to heat can shorten wear, and certain medications or health changes can speed up your lash growth and shedding, meaning you may need fills more often. Plan on fills every two to three weeks. Any appointment after the three-week mark is considered a full set.